Privacy Policy

Last Updated: 2025-02-13

This Privacy Policy governs the processing and use of personal and other data collected through the "Werewolf Online: Social Game" mobile application, developed and published by 11Palms (hereinafter referred to as the "Operator"). This document has been updated to comply with Google Play Console policies and applicable data protection laws.

The current version of this Privacy Policy is always available at: https://polemicagame.com/docs/en/privacy_policy.

By using the Website and mobile applications, you consent to the processing of your personal and other data in accordance with this Privacy Policy. If you do not agree with its terms, please cease using our services immediately.


1. Developer & App Information

This Privacy Policy applies to the Werewolf Online: Social Game mobile application, developed and published by 11Palms. The developer details and company registration information are provided below:

Developer Name: 11Palms

Company Address: Kazakhstan, Astana, Pushkina Street 3/1, Apt 18

Support Email: hello@polemicagame.com

Website: https://polemicagame.com


2. Definitions

  1. 2.1.

    Website

    - The website located at https://www.polemicagame.com. All exclusive rights belong to the Operator.
  2. 2.2.

    User

    - An individual using the Website or Applications.
  3. 2.3.

    Applications

    - "Werewolf Online: Social Game" mobile application available on official app stores.
  4. 2.4.

    Personal Data

    - Information that identifies or can be used to identify an individual, including but not limited to name, email, phone number, geolocation, device data.
  5. 2.5.

    Other Data

    - Non-personally identifiable information such as app usage data, device information, and aggregated analytics.
  6. 2.6.

    Processing

    - Any action performed on personal data, including collection, storage, use, sharing, and deletion.
  7. 2.7.

    Legislation

    - Applicable data protection laws, including GDPR, CCPA, and local regulations.

3. Data Collection and Processing

3.1. Types of Data Collected

We collect the following categories of data:

  • Personal Data (voluntarily provided by the User during registration or use of the app);
  • Device Information (e.g., OS version, device model);
  • Usage Data (e.g., interactions with the app, feature usage, error reports);
  • Location Data (only with explicit User consent);
  • Payment Information (processed by third-party payment providers).

3.2. Purposes of Data Collection

Your data is used for:

  • Providing and improving our Services;
  • Personalizing content and user experience;
  • Ensuring security and fraud prevention;
  • Sending service-related notifications and updates;
  • Complying with legal requirements.

3.3. Third-Party Data Sharing

We do not sell your data. However, we may share it with:

  • Service Providers (e.g., hosting, analytics, payment processors);
  • Authorities (if legally required);
  • Business Transfers (if our company is merged or sold, with prior notice to users).

3.4. Data Security Measures

We implement encryption, access controls, and monitoring to protect your data. In case of a data breach, we will notify affected users and authorities within 72 hours, as required by GDPR.

3.5. User Rights

Users have the right to:

  • Access their data;
  • Correct inaccuracies;
  • Request data deletion (right to be forgotten);
  • Restrict processing;
  • Object to automated decision-making;
  • Withdraw consent at any time.

To exercise your rights, contact us at hello@polemicagame.com.


4. Permissions and User Consent (Google Play Compliance)

4.1. In-App Data Collection Disclosure

Our applications may request access to certain device functions. We disclose data usage in the app settings:

  • Location (used for personalized services, only with consent);
  • Push Notifications (used for service updates, can be disabled);
  • Camera & Microphone (only for in-app features, with explicit consent).

4.2. Dynamic Permissions

Users will be prompted with clear permission requests before data access. If permission is denied, the relevant functionality will be disabled.

4.3. SDK Compliance

If third-party SDKs are used, they comply with Google Play and data protection laws. We ensure that SDK providers do not sell user data.


5. Account Deletion Policy

5.1. Users may request account deletion through:

5.2. Upon account deletion, we:

  • Remove personal data unless retention is legally required;
  • Notify the User once deletion is completed.

Temporary account suspension does not qualify as deletion under Google Play policies.


6. Children's Privacy

Our services are not intended for children under 16 without parental consent. If we become aware of unauthorized data collection, we will delete such data promptly.


7. Changes to Privacy Policy

We may update this Privacy Policy. Changes take effect upon publication on our Website and notification via the app.

It is your responsibility to review updates. Continued use of our Services constitutes acceptance of the changes.


8. Contact Information

For questions regarding this Privacy Policy, please contact:

Developer Name: 11Palms

Email: hello@polemicagame.com

Company Address: Kazakhstan, Astana, Pushkina Street 3/1, Apt 18

Website: https://polemicagame.com

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.